RETURN POLICY

We care about you, our customer; therefore, we will treat you as we want to be treated. We run our business by the Golden Rule and that says it all. We want to make sure you know you can trust us and our actions speak for themselves.

We guarantee your satisfation with our products that you order from us. If you are not satisfied with your purchase, return it within 15 days from the day it is delivered to you for an exchange or refund. Your only risk is the shipping cost you pay.

Our requirements for returns:

1. Carefully unpack and inspect your order without damaging any manufacturer's packaging. Do not throw out any packaging until you are 100% satisfied with your order. The product must be in original condition and in the original carton. Remember to treat this the way you would want your customer to return an item to you. If the product is found to be defective, we will replace that product with a non-defective product at not cost to you.

2. If you have followed these steps and are not satisfied with your order, e-mail us at customerservice@classichomedecor.com or call us at 573-324-0100 or fax @573-324-0105 for a return authorization number to include with your return. Write the return number on the outside of the box, just above the address.

3. No credits can be given withour a return authorization.

4. Return it within 15 days of delivery - shipping pre-paid.

5. Return the item in the original shipping material.

6. Merchandise must be in original carton and must not have been used. Please include a copy of your original invoice and a brief reason for the return. You may need to insure your package if the value is over $100.00.

7. All refunds will be made to the credit card that was used for the purchase.

8. In case of damaged items, please contact the delivery company and notify them immediately of the damage.